TERMS AND CONDITIONS

• All wristbands used will incur an activation fee of €2.50.
• Keep your wristband, including the chip, to get a refund for any unused credits.
• All customers have the right to a refund for any unused credits after the event, upon request. Please note that the refund requests will be available from this page on the cashouts section between 16:00 on the 5th of July and 23:59 on the 9th of July.
• Customers can not process their refunds After this date, you will no longer be able to request a refund for any remaining funds on your wristband.
• A bank processing fee of €1.50 will be charged for each refund processed, and this will be deducted from the remaining credit on the wristband.
• Please note that if you purchase online credits but do not attend the event, an activation fee and refund fee will still apply in case of a refund request.
• Refunds may take up to 7 business days to process and reflect on your account, depending on your place of residence and type of bank account.
• Please note that Howler's Auto-Cashout feature is not available at this event, only requested refunds will be processed.